Shipping Policy

Thank you for shopping with Swift Mart Global Ltd. This Shipping Policy outlines how we process and deliver orders placed through our website.

1. Order Processing

All orders are processed within 1–3 business days after payment is successfully completed. Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders, processing times may be slightly delayed. In such cases, customers will be notified via email.

2. Shipping Time

Estimated delivery times depend on your location. Typical delivery times are:

  • United Kingdom: 1-5 business days

  • Europe: 1–7 business days

  • United States & Canada: 1–7 business days

  • Other International Locations: 1–10 business days

Please note that delivery times are estimates and may vary due to customs processing, courier delays, or other factors beyond our control.

3. Shipping Costs

Shipping costs are calculated at checkout based on the destination and shipping method selected. From time to time, we may offer free shipping promotions on selected products or orders.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. This allows you to monitor the status of your delivery.

5. Incorrect Address

Customers are responsible for providing accurate shipping information. If an incorrect or incomplete address is provided, it may result in delivery delays or failed delivery.

Swift Mart Global Ltd is not responsible for packages delivered to incorrect addresses provided by the customer.

6. Lost or Delayed Shipments

If your package appears to be lost or significantly delayed, please contact our support team. We will work with the shipping carrier to resolve the issue as quickly as possible.