Refund & Return Policy

At Swift Mart Global Ltd, we strive to ensure that our customers are satisfied with their purchases. If you are not completely satisfied with your order, please review our return and refund policy below.

1. Return Eligibility

We accept returns and refunds only under the following conditions:

• The product must be returned within 7 days of delivery.

• The item must be in its original condition, unused, and undamaged.

• The product must be returned with its original packaging and all included accessories (if applicable).

Items that do not meet these conditions may not be eligible for a refund or return.

2. Return Process

We process returns as mentioned below:

• Request a Return: Contact our support team within 7 days with your order number and reason for return.
• Prepare Your Item: Ensure it’s unworn, unwashed, and in original packaging with tags attached.
• Ship Back: Send the item to our return address.
• Exchange & Refund: Refund or exchange is processed within 5–7 business days after inspection.